Warranty

INFO:

Formula V Technology CO. offers high-quality, high-performance, and highly reliable products.

Starting from the date of purchase, each product series comes with a corresponding warranty period of varying years to provide you with comprehensive product warranty services.

Please carefully read the warranty period for each product series below, including the scope of limited warranty coverage, warranty terms, and terms not covered by the warranty.

The content contains important information related to your rights. When you begin to enjoy our warranty service, it indicates that you have fully understood the content of these terms and conditions, and you agree to accept the following.

Important Notes

1.Warranty periods may vary by region; please inquire with your point of purchase for details.

 

2.When sending defective products for repair, please remember to bring the original purchase invoice to facilitate relevant processing by the store.

 

PC CASE 2 Years
POWER SUPPLY 2 Years
All Cooling Products 1 Year

 

Terms of Limited Warranty

1.These warranty terms apply only to FORMULA V series products purchased on or after January 1, 2023.

 

2.Faults occurring due to manufacturing reasons will be covered under warranty, with the warranty period starting from the date of purchase. Repair service assurance is provided during the warranty period; refer to “Product Warranty Period” for details.

 

3.The warranty commencement time is calculated from the date on the purchase invoice. In case of lost purchase documents, the shipping date determined by the product serial number will be used for calculation.

 

4.If the product malfunction falls outside the terms of FORMULA V’s non-warranty coverage, FORMULA V reserves the right to cancel warranty benefits and will not provide repair service assurance.

 

5.If there are material or manufacturing defects in the product during the warranty period, the company will address them through repair. If repair is not possible, a replacement of a similar type will be provided. In the case of product discontinuation, an equivalent product will be substituted.

 

6.Any damages caused by faults or defects in FORMULA V products during the warranty period will be compensated by the company.

 

[Note ] “Product faults or defects” refer to issues determined by the company’s inspection as caused by factors “not attributable to the consumer or other force majeure.” If, after inspection, the faults or defects are found to be “attributable to the consumer” or “caused by other force majeure,” the company cannot provide relevant compensation.

Warranty Terms

1.Faults due to manufacturing reasons are covered under repair service assurance starting from the date of purchase; refer to “Product Warranty Period” for details.

 

2.Warranty periods may vary by region; please inquire with your point of purchase for details.

 

3.If beyond the service assurance period, consumers must bear the cost of parts and repair services. If the consumer cannot accept the repair price, FORMULA V may decline the repair.

 

4.If, after FORMULA V’s inspection, the “product” itself has no faults or defects, and abnormal phenomena arise from external accessories, products, or related peripherals, it will not be covered by this service assurance.

 

5.If you seek repair services for your product in a country or region other than the original purchase location, FORMULA V may charge repair fees and provide no warranty. If deemed unrepairable, the product will be returned, and you should seek warranty service from the original point of purchase.

 

6.In the case of repairs, ownership of removed parts belongs to FORMULA V; FORMULA V may use new and/or processed parts from different manufacturers for product repairs.

Non-Warranty Coverage Terms

1.Damages caused by natural disasters (floods, fires, etc.), irresistible forces (impact, corrosion, etc.), or misuse and abuse.

 

2.Product repairs, modifications, or alterations by unauthorized personnel.

 

3.Labels that have been altered, soiled, removed, or damaged.

 

4.Severe damage, including but not limited to complete PCB damage, detached storage chips, EEPROM chip detachment, burnt pins (two or more), or in an unusable condition (abnormal wear, scratches, or abrasions).

 

5.Counterfeit products.

 

6.Usage traces caused by material characteristics during long-term use are not covered by the warranty.

 

7.Damages caused by improper use not following the instructions or due to human error are not covered by the warranty.

 

8.FORMULA V strongly prohibits the use of the product in environments with long-term water flow/columns or high water pressure. If used in such environments resulting in damage to the contents, FORMULA V is not responsible.

Warranty

All Formula V Power Supply enjoys 2 years warranty time from purchasing date.

Warranty periods may vary by region; please inquire with your point of purchase for details.

When sending defective products for repair, please remember to bring the original purchase invoice to facilitate relevant processing by the store.

Limited Warranty

This limited warranty covers any defects in material or workmanship under normal use during the Warranty Period to units specifically branded and merchandised as cryptocurrency mining power supply. This Limited Warranty does not cover any damage or incidents caused by:

Usage outside of the scope and specifications for which the PSU was designed.

 

Improper maintenance of incorrect installation. Theft and loss of a product. Removal of the outer shell of the PSU and/or modify any Damage caused by unusual or unstable voltages, natural wear and tear of the product, or natural degradation of the product materials such as oxidation of metallic parts and changes in the color of the coating.
(Exposing your PSU to liquid residues or excessively humid environments might result in rust, moisture, dampness, and cause corrosion) Keep your PSU away from chemical and flammable substances, accidental spillage near the PSU might cause a fire hazard. Natural disasters, or any act of God. Damage to the internal components due to the presence of external agents inside of the casing, such as cigarette buts, ashes, any liquid, insects, small animals, etc. Use of modularized wires provided by other manufacturers.
Expansion of the connectors through adapters or other means. Any adjustment or modification. Overloading the unit with power consumption that surpasses its maximum load, as stated in the corresponding label and documentation. Continuous usage for extended periods of time without turning the system off.

Your warranty will be void if:

 

  • The warranty sticker is removed or damaged.
  • The serial number of the product is altered, amended, modified, or removed.
  • The product model does not match the serial number.
  • The case or wire of the product is damaged.

Limitation of Liability

FORMULA V-LINE SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF FORMULA V-LINE HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

Exclusion of Implied Warranties

EXCEPT AS PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS HARDWARE PRODUCT IS EXPRESSLY DISCLAIMED. Some local laws do not allow limitations on how long an implied warranty may last, so this limitation may not apply in your jurisdiction.

 

*NOTE: Warranty terms vary from region to region, contact your local retailer or distributor for details.